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Shipping & Returns

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).



Shipping

We can ship to virtually any address in the world. All items are sent within 24-72 hours.

All software orders are sent in protective DVD envelopes. They are also enclosed in plastic DVD sleeves for added protection during transit. They are sent using Royal Mail registered post.

All Hardware orders are sent tracked using DHL or UPS.

Your shipping cost will be calculated at the checkout depending on the size of your order and the country of delivery. 

 

Customs and TAX

You are responsible for any customs duty or tax upon arrival in your country.

WE ARE VAT REGISTERED